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TERMS AND CONDITIONS

www.grrasadios.com (“Website”) is owned and operated by Croyez Enterprises Pvt Ltd (“Parent”), a company incorporated under the Pursuant to sub-section (2) of section 7 of the Companies Act, 2013 (18 of 2013) and rule 18 of the Companies (Incorporation) Rules, 2014 CIN: U74999KA2018PTC112355, having its registered office M S Padmanabha, Director, #2234, 1st cross, Gandhinagar, Mandya – 571401

Effective Date: 20 November 2024

Welcome to GRRASADIOS

These Terms and Conditions (“Terms”) govern the use of GRRASADIOS website and the purchase of products from our online store. By accessing or using this website, you agree to abide by these Terms. If you do not agree to these Terms, you must not use our website or purchase from us.

1. Introduction 1.1 These Terms apply to all users of the www.grrasadios.com website, including browsers, customers, and content providers.
1.2 We reserve the right to modify or replace these Terms at any time, so please review them periodically. Changes will take effect once posted on this page.

2. Use of Website 2.1 You agree to use this website for lawful purposes only. You must not use our website in any way that could damage, disable, or impair the site, or interfere with any other party’s use and enjoyment of the website.
2.2 You agree not to engage in any fraudulent activity, including but not limited to the use of stolen credit cards, creating fake accounts, or other deceptive practices.

3. Products 3.1 We aim to ensure that all product descriptions, images, and prices are accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or reliability of any product information.
3.2 All products sold are subject to availability. In the rare event that a product is unavailable after purchase, we will contact you to offer an alternative, a store credit, or a refund.
3.3 We reserve the right to modify product pricing and availability without notice.

4. Orders and Payment 4.1 When you place an order on our website, you are making an offer to purchase products subject to these Terms.
4.2 We accept the following payment methods: [Credit/Debit Cards, Razorpay].
4.3 By submitting an order, you authorize us to charge your selected payment method for the total order amount, including any applicable taxes and shipping fees.
4.4 All prices are listed in INR and applicable taxes, shipping, and handling fees will be added during checkout.

5. Shipping and Delivery 5.1 We ship to India.
5.2 Estimated delivery times will be provided at checkout. We strive to ship all orders promptly, but we are not responsible for delays caused by third-party carriers or customs.
5.3 Shipping costs are calculated based on your location and order size. These costs will be shown before checkout.
5.4 Order will be shipped in 5-7 business days

6. Returns and Refunds 6.1 We want you to be completely satisfied with your purchase. If you are not satisfied, we accept returns within 7 days of receipt, provided the items are unused, unworn, and in their original condition.
6.2 To initiate a return, please contact our customer service team at contactus@grrasadios.com 
6.3 Certain items as per our return policy listed on the website are not eligible for return.
6.4 Refunds will be issued to the original payment method after the returned items have been inspected. Shipping fees are non-refundable, and the customer is responsible for return shipping costs unless the item is defective or incorrect.

7. Privacy and Data Protection 7.1 We respect your privacy and are committed to protecting your personal data. For more information on how we collect, use, and protect your information, please refer to our Privacy Policy on our website.
7.2 By using this website, you consent to the collection and use of your personal information in accordance with our Privacy Policy.

8. Intellectual Property 8.1 All content on this website, including but not limited to text, images, graphics, logos, trademarks, and software, is owned by GRRASADIOS, owned by CROYEZ ENTERPRISES PVT LTD or its licensors and is protected by copyright, trademark, and other intellectual property laws.
8.2 You may not use, reproduce, or distribute any of our content without prior written permission from GRRASADIOS, owned by CROYEZ ENTERPRISES PVT LTD.

9. Limitation of Liability 9.1 To the fullest extent permitted by law, GRRASADIOS is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of this website or the products purchased.
9.2 We make no representations or warranties regarding the accuracy or reliability of the website, including any third-party content or services.

10. Indemnification You agree to indemnify, defend, and hold harmless GRRASADIOS, its affiliates, officers, employees, agents, and partners from any and all claims, liabilities, damages, losses, and expenses, including legal fees, arising from your violation of these Terms.

11. Governing Law 11.1 These Terms are governed by the laws of Karnataka, INDIA.
11.2 Any disputes arising under or in connection with these Terms will be resolved in the courts of Bengaluru.

12. Contact Information For any questions or concerns about these Terms, please contact us at:
Email: contactus@grrasadios.com 
Company address:

GRRASADIOS, unit of Croyez Enterprises Pvt Ltd

#16, Vijaya Bank Extension,

Prashanth Nagar, T Dasarahalli, Bengaluru

Karnataka – 560015
Contact #: 6366690860